Part
of the service includes client aftercare and feedback.
Below are some samples of responses received.
Ray, I just wanted to say I found your service extremely efficient
and organised. The survey was done with the minimum of fuss and
all my questions were answered well. I am so pleased I got your
specialist advice as it has saved me an awful lot of money in unnecessary
damp proofing works. If I were ever asked to recommend a damp specialist
I wouldn’t hesitate in recommending you. Thanks so much for
all your help.
K Woolley- Croydon, Surrey.
_______________________________________________
Dear
Mr Baker,
I do want to say thanks so much for resolving the issues in
our new house. To be very honest the reason I employed you was because
prior to completion three damp companies surveyed the property and
each company all reported different causes of the problems reported
by the building surveyor. The prices estimated by the damp companies
ranged between £1200 & £2000 and the building society
held back a retention of £1500.
I have carried out the work you recommended by employing a builder
at a cost of £525 and having given the work time to prove
itself I now know it is fully resolved.
You have saved me a lot of money which I would have spent needlessly
and as this is my first house every penny counts in fact, the saving
has been used to refurbish the bathroom by the same builder.
Thanks again.
A Moreton- Wednesfield, Wolverhampton.
_______________________________________________
I was pleased with how quickly the survey was carried out.
The report was professional and comprehensive.
I would recommend you to anybody who needs a survey.
R Kent- Bantley, Hampshire.
_______________________________________________
Hi Ray,
Absolutely excellent, we exchanged contracts last week and will
be moving just after Christmas.
The buyers are satisfied the woodworm does not require treating.
You were right about the guarantee, can’t find the company
anywhere!!!!!!!!
Many many thanks.
S Eams- Peterborough, Cambridgeshire.
_______________________________________________
Ray
We’ve had a builder around and got a quote for the work you
detailed. We were quoted £6,000 prior to purchase from a damp
proofing company to carry out damp and timber remedial works which
your survey identified were not necessary apart from the timber
ground floors and some re-plastering. The builder has now completely
overhauled the entire ground floor and laid a superb hardwood surface,
the re-plastering will soon be done as to will the other works you
recommended.
The builders quote is a mere £3,200 for all that work over
and above just damp and timber remedial work meaning your advice
has saved me an astonishing £2,800 and we’ve got a lot
more for our money. Ray, we want to thank you for your prompt attention
in the first instance, your professionalism, and on-going help when
needed.
R Screene- Winchester, Hampshire
_______________________________________________
Dear Mr Baker
Yes we did receive your report as promised, thank you for being
so prompt.
The contents, layout and information there-in are surprisingly understandable
and legible and considering your advisory notes we will act upon
them immediately.
When the recommend work is complete we may well ask you to visit
again to check it has been done properly. We would wish to thank
you very much for a very professional service which is gratefully
received.
D & L Cupit- Leicester
_______________________________________________
Whatcha
Ray
Yep, understand it all, not rocket science but plain common sense.
I have logged on the web sites you gave me and will be ordering
the materials you listed to do the job. I have a mate who can do
the plastering and I can do the chippy work so great.
No worries at all about putting me on your web site, least I can
do mate.
(Anybody who reads this have no fear, Ray is here) Ha.
L Richardson- Nottingham
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